This was the most non-stressful experience I've had with purchasing a vehicle. Placements of storage areas, doors, and under the dash are ridiculous...not at all reachable from the driver's seat.

Amanda

Pearl Beach, Michigan

3.0

Too expensive to repair

This car was not easy to repair as the parts where very expensive to buy and that discouraged me.

St. Joseph, MI DEALER RATINGS & REVIEWS

4.5

2 Reviews

5 star

50%

4 star

50%

3 star

2 star

1 star

Pricing

0.0

Service

5.0

Helpfulness

0.0

Responsiveness

4.5

Write a review

Kentwood, Michigan

Harvey Lexus Of Grand Rapids

2011 Ford 961

It has a good inventory of vehicles. The people there are friendly and the sales people are knowledgeable. They take a consultative approach to car selling which is very refreshing. During my visit, I did not feel any kind of pressure whatsoever. Based on my positive interaction with various personnel of this dealership , I would recommend this dealership to friends and family.

Overall

4.0

Facility

4.0

Process

4.0

Service

5.0

TJR

Saline, Michigan

Briarwood Ford Saline

2013 Ford 992

Salesman was very helpful Salesman was willing to check all Ford dealerships within a reasonable area to find the car I wanted Office person carefully explained warranty and finance options Didn't feel the dealership with whom we had always worked (and was closer to us in Ann Arbor) offered the same friendly, helpful service Car was ready to pick up the next morning

Overall

5.0

Facility

5.0

Process

5.0

Service

5.0

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