I was in the process of trying to get out from under my wife's house that I married in to, so I was looking to cut costs and get out of my 300 SRT-8 and into a Kia Soul. I needed something small, cheap and could carry a Great Dane! I was visiting my mother in Midland (8 hours from my home in Houston) and I stopped by a dealer to show her what I was thinking about getting. I warned the salesman that I was only there to show my mom what it looked like. He said it was no problem.

At Volkswagen of Downtown LA, between Dave and Brandon, I was fully taken care of. Brandon took me along a test drive journey and answered all my questions and was supportive of my shopping style. Dave handled the nuts and bolts and many questions in which he always had an answer. And Jack, the VW rep I signed the papers with, was amazing because he was clear and patient. No promise was ever broken and I was never surprised.