They are always friendly! There was no pressure to buy. They made the process of buying my Spark easy and stress free. We first went to the Cuyahoga Falls branch, but the car I wanted to look at wasn't there. Instead of steering me toward a different car, the salesman called the Stow branch to make sure the Spark was there. Then he drove to the Stow dealership with us and introduced us to the owner. Both owner and salesman made sure we felt no pressure to buy. The Spark is a good car, but I would buy from them again because of the way the people there have always treated me, not just when I bought the car but every time I bring it for service.

They were willing to work with us and our budget. They allowed us to choose what bank we wanted to work with, our own bank that we have another loan through, for ease of payments. They knew and understood this was an older truck and was going to need repairs more often than a new truck. They were willing to budge on the price a bit more due to this. They were honest about the problems with the truck, the fact it had no air conditioning, that they tried to fix it and were unsuccessful. This was really the only problem with the truck. This was the reason they budged on their price more as well.