The Sales staff are great people to deal with. Our first experience was with Bob Ring. He was one of a kind. He gave us a super deal on my Ford Aerostar back in the 1990's and since then, we have been satisfied customers. Unfortunately, he was not around for our last purchase because he had retired, but the other sales rep did alright. The bottom line was that I got my money's worth and never had a problem with my cars after I brought them. They lasted well after the five years warranty.