I had been driving my dad's car through college and when we finally decided it was time for me to purchase my own we knew where to start looking. We put out some feelers and Stephanie was very receptive to our needs. Since I was used to driving a small car (Yaris) and on a college budget she was able to find me a killer deal on a 2010 model in the beginning of January 2011 that was priced to move. Not only that, but I got a college grad discount as well as 0% financing. Owning a new car as my first car ever was not something I thought I could afford, but the team there worked together to make it happen! I was glad I had my father there who was able to turn down all of the add-ons they offered, because they were quite insistent on a few of them. The only downside was that they were NOT clear about Toyota care and made it sound like it was a West Herr service option. I ended up going for my first oil change to a West Herr closer to me and paying nearly $40 because of their miscommunication. It wasn't enough for me to really dislike them, but I will be sure to ask more questions about warranties/service packages in the future!

They were not necessarily willing to go above and beyond for me, and to an extent, I felt a bit swindled. The guy I was with clearly just wanted to sell a car that was ready to go on the lot rather than order me what I wanted. I refuse to believe that getting a black car instead of a space gray bluish car is something that will take a month. He was very pushy and wanted to get the car off of the lot before the end of the month, as he said if I waited until after the new month started the price would go up. My fault, though, for being a girl and alone and nervous with a fast talking car salesman. The dealership itself is nice, and the service (oil changes, tire rotations, inspections, etc.) They provided after the purchase has been great.