I've enjoyed my 2011 Ford Escape for four years now, and it has been the most reliable car I've driven so far. It is a base model, so it doesn't have any special features, but that doesn't bother me at all. It looks great and has been durable in the extreme heat and winter months. I've experienced no issues with the sound system, and it still sounds great even after blasting music over the years. The A/C and heater have been extremely reliable as well, although the passenger side tends to defrost faster than the driver's side. I've taken the car on several long road trips, and there were zero issues. Because it's a larger vehicle, it was a comfortable ride and fit quite a bit of luggage for up to four adults. Folding down the back seats also allows me to transport large items and has been very useful. I have only two complaints about the car. First, the windshield wiper fluid does not dispense out of the driver's side. The mechanism is either clogged or inoperable. Second, the trunk lock actuator gave us problems from the beginning. The trunk door would get stuck, and eventually, it wouldn't open any longer. It had to be replaced.