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1,051 Ford Explorer results

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Ford Explorer Mascoutah, IL OWNER RATINGS & REVIEWS

Owner Reviews
4.0
1 Reviews
5 star
0%
4 star
100%
3 star
0%
2 star
0%
1 star
0%
Overall
4.0
Value
2.0
Style
4.0
Performance
3.0
Comfort
4.0
Fuel Economy
4.0
Reliability
3.0
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Alex
Alex
Collinsville, Illinois
4.0
Reliable, Comfortable, Expensive
I enjoy the look of my vehicle. The color is appropriate for my taste, as is the overall appearance. It features a good mix of curves and sharp lines. The price was a bit higher than I'd have liked to have spent, but overall it has been worth it for the reliability and satisfaction I've gained by owning my first new vehicle. The car performs as well as can be expected, considering it's smaller engine, though I do not feel I am lacking in power when I need to utilize it. The in-car computer system, specifically the music manager leaves much to be desired, however. I often find myself having to navigate through menus to achieve something that should be intuitive and obvious. Many times I've experienced severe frustration with the Bluetooth and USB interfaces which should not have been allowed to occur. Perhaps an update is available that I'm unaware of.

Mascoutah, IL DEALER RATINGS & REVIEWS

Dealer Reviews
4.5
2 Reviews
5 star
50%
4 star
50%
3 star
0%
2 star
0%
1 star
0%
Pricing
0.0
Service
5.0
Helpfulness
0.0
Responsiveness
5.0
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Lauren
Lauren
Schaumburg, Illinois
Bob Rohrman Schaumburg Ford
2011 Ford 952
Very professional, prompt sales people who were willing to bend over backwards to please a customer. I test drove 5 vehicles until I found the right one, and Brian was very patient. I'm so happy with my car!
Overall
4.0
Facility
4.0
Process
5.0
Service
5.0
PS
PS
Oak Lawn, Illinois
Hawk Ford Oak Lawn
2013 Ford 963
The salesman was really laid back and not pushy. They were very knowledgeable about the car. They had a big selection. They allowed me to test drive the car. They offered good financing terms and were friendly.
Overall
5.0
Facility
4.0
Process
5.0
Service
5.0