Being a woman, I found it difficult to walk into any dealerships and not think that I had a target on me. However, everyone at Klein Honda was really respectful and didn't make me feel weird. I hate getting my car fixed because of this! Later in the week, I took my husband back with me and he got along well with the salesmen too. We weren't pressured. . . it was great!

My husband bought a car (worth $7,995) from these guys in late march. For the most part the car was in decent shape ( meaning no major mechanical repairs or break downs so far). Rueben was nice and for the most part honest. The only issue for me was the check engine light was on immediately when starting the car. Rueben told us that the light was stuck and that he would get it fixed for us within a week or so. We took the car to their preferred mechanic and the mechanic told us that the check engine light was stuck and all he needed to do was replace it. Funny thing is after purchasing the car we took the car to an outside mechanic and he told us the reason the light was on was due to the catalytic converter needed to be replaced. We were buying a used car nearly 10 years old so we knew the thing would not be in pristine condition. I felt like Best Bet Auto or their preferred mechanic should have told us this instead of claiming that the check engine light was stuck and nothing was wrong with the car.