They spent extra time with us. Jim Ellis lowered the price when another dealership would not. The financing was fair. We have a decent interest rate. The service department is ok. They have a few incompetent people, but there are 1 or 2 that are very good and attentive.

The customer service was very cooperative. The agent was very nice and patient and helped me to find the best car for me. The dealer was open to negotiation and made me feel that I got a great deal. I did not feel that they try to manipulate me.