Nothing - the guy that "closed" the deal with me, who I believe was one of the managers, was rushing me through the entire closing process. The car also only came with one key because the car had been towed down from Palm Beach (why not bring the extra key in case I decided to buy it?). He promised that he would have the other key sent the next day. I went back once a week for three months and he always had an excuse. Needless to say I never got the additional key. Had to pay $350 for a new one and they would not reimburse me.

It was nice to walk in here and really be able to take the time to browse the cars without any pressure. We had someone ask us if we needed help, we said we'd like to look for now, and they allowed us to take our time. We had just come from other very high pressure dealerships and it was a nice change of pace. We ended up finding a used car that had very low miles, and we felt the price was fair (especially since time is money!). Could we have gotten a car cheaper? Sure, but I didn't mind paying more for the hassle free experience. All the cars we looked at were clean and appeared well-maintained, and the test drive process was easy.