Everyone at Folsom Toyota in the Folsom AutoMall, from the sales person that helped me to the Financing Manager were all so nice. It was a busy day, however we were able to get in and out of there in all about 4 hours which is pretty fast compared to the usual 6 - 8 hours it takes to buy a car. We were continually asked if we wanted coffee/water and each step seemed painless, mostly because of how friendly everyone was.