Their customer service is amazing. Many of my family members have bought Volvos through them, and the salesmen took their time, and as far as I can tell, did not rip them off. The cars are amazing. I am pretty sure that the car that I own right now was bought new from them (I bought it second hand). Anyways. I have taken it in there and they have it fixed very fast no matter what the problem is

Loved the service plan. Anytime I need anything from oil change to the convertible top worked one all I needed to do was call. Fast easy service. Drive into their enclosed drop off garage, they would give me a free loaner car, even transfer my bags, and off I go. Very nice, always friendly staff. And when the new addition to my family require a change in vehicle, I was given a excellent buy back price on my convertible.