My husband and I were looking to replace a car that was involved in a total loss, and the insurance had not yet paid out on, because the matter has to go to court. That plus a few credit challenges made financing difficult, other dealers treated us poorly. From the first moment we walked into DriveTime we were treated with respect. Our sales associate, Janine, took time with us, laid our all our options, showed us multiple vehicles, and never pressured us. Start to finish it was a great process.

Most of everything that we wanted in a car we were able to receive. We actually had a car sent from another Carmax, but our local store worked with us through every step of the process. There was one issue with the car not having a feature that we wanted that was quickly resolved without having to sit around and wait hours for some decision to be made.