Last Updated: 09/10/2026
Terms and Conditions of Use
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE AS THEY CONTAIN IMPORTANT INFORMATION THAT MAY AFFECT YOUR LEGAL RIGHTS, INCLUDING REQUIRING INDIVIDUAL ARBITRATION OF ANY POTENTIAL LEGAL DISPUTES BETWEEN YOU AND COMPANY AND WAIVING ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
Welcome to this website (Site), as operated by CarGurus, Inc. (Company) located at 1001 Boylston Street, 16th Floor, Boston, Massachusetts 02115. Company operates the Site as AutoList and other associated services and offerings, including, without limitation, mobile and tablet applications, that allow users to list and/or locate cars, trucks or other automobiles (collectively, Vehicles) for sale (collectively, the "Service"), and makes it available to you subject to the following terms and conditions of service (the "Terms"). The Terms are a legal contract between you, an individual user or single entity (individually User or collectively, "Users"), and Company regarding your use of the Service. You will also be subject to any additional posted guidelines or rules applicable to specific premium services, products, and features offered through the Service, which are hereby incorporated into these Terms.
YOU ARE GRANTED PERMISSION TO USE THE SERVICE, PROVIDED THAT YOU COMPLY WITH THE TERMS. BY ACCESSING AND USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE TERMS. IF YOU DO NOT AGREE TO THESE TERMS AT ANY TIME, PLEASE DO NOT USE THE SERVICE.
- Applicable Terms and Policies.
- Guidelines. When using the Service, you will be subject to any additional posted guidelines or rules applicable to specific services and features, including, without limitation, end user license agreements for downloadable applications, which may be posted from time to time (collectively, the "Guidelines"). All such Guidelines are hereby incorporated by reference into the Terms.
- Privacy Policy. Please read the Privacy Policy carefully for details relating to what information and data Company collects from you and other users, and how we use that information internally and disclose it to third parties. Company's Privacy Policy is hereby incorporated into these Terms by reference.
- Our Proprietary Rights.
- General. The content, interactive and visual features, software, information, listings, and all other elements of the Service provided by Company (Company Materials) are owned and/or licensed by Company and protected by all relevant intellectual property, proprietary, and other applicable laws and regulations. Company Materials do not include User Submissions (as defined below). Except as expressly authorized by Company, you agree not to sell, license, distribute, copy, modify, publicly perform or display, or otherwise make unauthorized use of the Service and Company Materials. Company reserves all rights not expressly granted herein.
- License. Company grants you a limited non-exclusive license to access and use the Service for your personal, non-commercial purposes.
- Further Restrictions. You further agree not to (i) intentionally interfere with, damage, impair, or disable the Service's operation, by any means (whether through automated means or otherwise), including uploading or otherwise disseminating viruses, worms, spyware, adware or other malicious code; (ii) make unsolicited offers, advertisements, proposals, or send junk mail or spam to other Users; (iii) use the Service or Company Materials for any unlawful purpose or as prohibited by these Terms; (iv) defame, harass, abuse, threaten, stalk, impersonate, or defraud other Users, or collect personal information about them or third parties without their consent; (v) use any robot, spider, scraper, site search/retrieval application, or other automated means to access the Service for any purpose (including, without limitation, to retrieve information from or data mine the Service) without Company's express consent or bypass Company's robot exclusion headers or similar measures; (vi) remove, circumvent, disable, damage or otherwise interfere with the Service's security-related features, features that prevent or restrict the use or copying of any part of the Service, or features that enforce Service limitations; (vii) attempt to gain unauthorized access to the Service, other User accounts, computer systems or networks connected to the Service through hacking, password mining, or any other means; (viii) deep-link to the Service, and you agree you will promptly remove any links that Company finds objectionable in its sole discretion; (ix) reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Service, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation; (x) harm or exploit minors; or (xi) modify, adapt, reproduce, translate, or create derivative works based upon the Service, except to the extent expressly permitted by applicable law notwithstanding this limitation.
- Service Access. The Service is controlled and offered by Company from its facilities in the United States of America and elsewhere, including all or a portion of the Service that may be operated from the "cloud", or other similar distributed hosting environment. Company makes no representations that the Service is appropriate or available for use in other locations. If you are accessing or using the Service from other jurisdictions, you do so at your own risk and you are responsible for compliance with local law.
- User Submissions.
- General. The Service may now or in the future permit the submission and posting of or linking to data, files, text, photos, commentary or any other content submitted by you and other Users, including without limitation, listings for Vehicles (collectively, "User Submissions"), and the hosting and/or publishing of such User Submissions. Company may or may not use or publish your User Submissions in its sole discretion. You understand that whether or not such User Submissions are published, Company does not guarantee confidentiality with respect thereto. Furthermore, the Service may now or in the future restrict the amount and/or number of User Submissions you may host on the Service, and you agree that Company may impose such limits in its sole discretion.
- Grant of Rights. By submitting User Submissions to Company or the Service, you hereby grant Company and its affiliates a worldwide, non-exclusive, fully paid-up, royalty-free, irrevocable, transferable license, with the right to grant and authorize sublicenses, to use, reproduce, distribute, modify, adapt, prepare derivative works of, display, perform, and otherwise exploit (collectively, Use) your User Submissions in connection with the Service and/or Company's business. You grant Company, its affiliates, and sublicensees the right to use any personal information that you submit in connection with such User Submission, as provided for in the Privacy Policy. You also agree to irrevocably waive any claims and assertions of moral rights or attribution with respect to your User Submissions.
- User Submissions Representations and Warranties. You and each User shall be solely responsible for your User Submissions and the consequences of uploading, posting, or publishing them through the Service.
- User Submissions Prohibited Uses. In connection with your User Submissions, you further agree that you will not publish falsehoods or misrepresentations that could damage Company or any third party; submit material that is inaccurate, misleading, defamatory, threatening, or otherwise inappropriate; impersonate another person or entity; or upload User Submissions harmful to minors.
- Non-Company Content Disclaimer.
YOU UNDERSTAND THAT WHEN USING THE SERVICE, YOU WILL BE EXPOSED TO USER SUBMISSIONS AND OTHER CONTENT FROM A VARIETY OF SOURCES, INCLUDING LISTINGS INFORMATION THAT COMPANY AGGREGATES FROM THIRD PARTIES (COLLECTIVELY, NON-COMPANY CONTENT). COMPANY IS NEITHER RESPONSIBLE NOR LIABLE IN ANY WAY FOR THE ACCURACY, INTEGRITY, QUALITY, LEGALITY, USEFULNESS, SAFETY, OR INTELLECTUAL PROPERTY RIGHTS OR INFRINGEMENT RELATING TO SUCH NON-COMPANY CONTENT, NOR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY NON-COMPANY CONTENT DISPLAYED OR TRANSMITTED VIA THE SERVICE, OR ANY CONTACT YOU HAVE WITH ANY THIRD PARTY PROVIDER/CONTRIBUTOR OF NON-COMPANY CONTENT, OR ANY TRANSACTION YOU CONSUMMATE IN CONNECTION WITH YOUR USE OF OR ACCESS TO ANY NON-COMPANY CONTENT (INCLUDING, WITHOUT LIMITATION, ANY SALE OR PURCHASE OF A VEHICLE). WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, COMPANY IS NOT RESPONSIBLE OR LIABLE (UNDER ANY THEORY OF LIABILITY) FOR ANY USER'S OR THIRD PARTY'S VIOLATION OF LAWS OR REGULATIONS RELATING TO THE PURCHASE AND/OR SALE OF VEHICLES. COMPANY DOES NOT ENDORSE ANY USER SUBMISSION OR OTHER NON-COMPANY CONTENT OR ANY OPINION EXPRESSED THEREIN.
- Non-Monitoring of Non-Company Content and Users.
Company does not control the Non-Company Content posted by Users and does not have any obligation to pre-screen or monitor such Non-Company Content. Without limiting the foregoing, Company and its designees may, at any time and without prior notice, remove any Non-Company Content, in whole or in part, for any reason. Company reserves the right, but has no obligation, to monitor disagreements between you and other Users. Company disclaims all liability related to any User disagreement.
- Account Information.
In order to use some features of the Service, you may have to create an account through our online form(s) or depending on the service, through the use of your login(s) for Facebook or other social networking sites. When creating an account, you must provide true, accurate, current, and complete information. If you are opening an account or using the Service on behalf of yourself, you represent that you are the age of majority in your jurisdiction and fully able and competent to enter into these Terms. In any case, you affirm that you are over the age of 13, as the Service is not intended for children under 13.
- Password.
When you register you will be asked to provide a password. As you will be responsible for all activities that occur under your password, you should keep your password confidential. You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
- Third Party Services and Third Party Materials.
Company may provide tools through the Service that enable you to export information, including exporting User Submissions to third party services or to your devices. The Service may also contain links, information, and references to third party products, services, and websites, which Company does not control or maintain (Reference Sites). Access to and use of any Reference Sites is at the User's own risk and Company is not responsible for the legality, accuracy or reliability of information or statements on Reference Sites.
- Dealings with Advertisers.
Your correspondence or business dealings with, or participation in promotions of, advertisers or other third parties found on or through the Service are solely between you and such advertiser or third party. You agree that Company will not be responsible or liable for any loss or damage incurred as a result of any such dealings or as the result of the presence of such advertisers/third parties on the Service.
- Disputes with Third Parties
If you have a dispute with: (i) another User of the Service; (ii) the provider of any Reference Site or Non-Company Content; (iii) any provider of any listing posted on or made available in connection with the Service; (iv) any third party that contacts you as a result of your use of the Service; (v) any other third party arising in connection with your use of the Service; or, YOU RELEASE US (AND OUR OFFICERS, DIRECTORS, AGENTS, SUBSIDIARIES, JOINT VENTURES AND EMPLOYEES) FROM CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE §1542, WHICH SAYS: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR."
- Availability of the Service.
Company may make changes to or discontinue any part of the Service at any time without notice. The Service may be out of date, and Company makes no commitment to update materials on the Service.
- Termination.
These Terms become effective on the date you first use the Service and continue in effect until terminated in accordance with the provisions herein. You agree that Company may suspend, disable, delete or terminate your account or use of the Service at any time in its sole discretion. You may terminate these Terms at any time by closing your account, if any, and discontinuing use of the Service. Upon termination, all licenses granted by Company herein will terminate.
- Indemnification; Hold Harmless.
You agree to indemnify, defend, and hold harmless Company, and its parent, subsidiaries, affiliates or any related companies, its suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of any of them from any and all claims, losses, obligations, damages, liabilities, costs or debt and expenses (including attorneys' fees) arising out of: (i) your use or misuse of the Service; (ii) your User Submissions; (iii) your violation of these Terms; (iv) your violation of the rights of any other person or entity; and (v) your breach of the foregoing representations, warranties, and covenants.
- DISCLAIMERS.
- DISCLAIMER AS TO LISTINGS. COMPANY IS ONLY A LISTING SERVICE FOR VEHICLES THAT BRINGS TOGETHER BUYERS AND SELLERS AND IS NOT A PARTY TO ANY TRANSACTION BETWEEN BUYERS AND SELLERS THAT ORIGINATES ON THE SERVICE. YOU UNDERSTAND AND AGREE THAT THE LISTINGS ON THIS WEBSITE DO NOT CONSTITUTE OFFERS FOR THE SALE OF VEHICLES, AND ARE THEREFORE NOT SUBJECT TO APPLICABLE LAWS RELATING THERETO. COMPANY, ITS AFFILIATES, PARTNERS AND SUPPLIERS DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULTS OF USE OF THE SERVICE OR ANY REFERENCE SITES IN TERMS OF CORRECTNESS, ACCURACY OF THE LISTINGS (INCLUDING, WITHOUT LIMITATION, APPEARANCE, ACCESSORIES, PRICE, OR AVAILABILITY OF ANY GIVEN VEHICLE) OR OTHERWISE.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, COMPANY DOES NOT WARRANT THAT ANY OF THE LISTINGS ON THIS SITE ARE AFFORDABLE OR A GOOD DEAL FOR YOU. INFORMATION ABOUT A PARTICULAR VEHICLE IS SUPPLIED BY THE SELLER, AND THE PRICE AND OTHER TERMS OF ANY SALE REMAIN SUBJECT TO NEGOTIATIONS BETWEEN THE BUYER AND THE SELLER. THE PRICES LISTED BY SELLERS ON THE SITE OFTEN EXCLUDE TAXES, FINANCE CHARGES, TITLE, LICENSE, AND OTHER FEES ANY OR ALL OF WHICH MAY BE ADDED TO THE LISTED PRICE TO ARRIVE AT THE FINAL PRICE YOU PAY FOR A GIVEN VEHICLE. - GENERAL DISCLAIMER. THE SERVICE, COMPANY MATERIALS, AND ANY NON-COMPANY CONTENT MADE AVAILABLE ON THE SERVICE ARE PROVIDED ON AN AS IS BASIS, AND TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, COMPANY, ITS AFFILIATES, PARTNERS, AND SUPPLIERS DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. YOU UNDERSTAND AND AGREE THAT YOU USE, ACCESS, DOWNLOAD, OR OTHERWISE OBTAIN INFORMATION, MATERIALS, OR DATA THROUGH THE SERVICE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY OR LOSS OF DATA THAT RESULTS THEREFROM.
- DISCLAIMER AS TO LISTINGS. COMPANY IS ONLY A LISTING SERVICE FOR VEHICLES THAT BRINGS TOGETHER BUYERS AND SELLERS AND IS NOT A PARTY TO ANY TRANSACTION BETWEEN BUYERS AND SELLERS THAT ORIGINATES ON THE SERVICE. YOU UNDERSTAND AND AGREE THAT THE LISTINGS ON THIS WEBSITE DO NOT CONSTITUTE OFFERS FOR THE SALE OF VEHICLES, AND ARE THEREFORE NOT SUBJECT TO APPLICABLE LAWS RELATING THERETO. COMPANY, ITS AFFILIATES, PARTNERS AND SUPPLIERS DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULTS OF USE OF THE SERVICE OR ANY REFERENCE SITES IN TERMS OF CORRECTNESS, ACCURACY OF THE LISTINGS (INCLUDING, WITHOUT LIMITATION, APPEARANCE, ACCESSORIES, PRICE, OR AVAILABILITY OF ANY GIVEN VEHICLE) OR OTHERWISE.
- LIMITATION OF LIABILITY.
UNDER NO CIRCUMSTANCES, AND UNDER NO LEGAL THEORY, INCLUDING WITHOUT LIMITATION NEGLIGENCE, SHALL COMPANY, ITS AFFILIATES, PARTNERS OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA OR USE OR COST OF COVER) ARISING UNDER THESE TERMS OR THAT RESULT FROM YOUR USE OR INABILITY TO USE THE COMPANY MATERIALS, NON-COMPANY CONTENT, USER SUBMISSIONS OR THE SERVICE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL COMPANY, ITS AFFILIATES, PARTNERS OR SUPPLIERS' TOTAL AGGREGATE LIABILITY TO YOU UNDER THESE TERMS OR IN CONNECTION WITH THE SERVICE EXCEED THE GREATER OF ONE HUNDRED DOLLARS OR FEES PAID IN THE PRECEDING TWELVE MONTHS.
- Digital Millennium Copyright Act.
- Notification of Infringement. It is Company's policy to respond to clear notices of alleged copyright infringement that comply with the DMCA. Requests should be sent to Company's Designated Copyright Agent identified in Section 16.3.
- Counter Notification. If you elect to send a counter notice, it must include the elements required by 17 U.S.C. § 512(g)(3) and be directed to Company's Designated Copyright Agent.
- Designated Copyright Agent. Attn: Vy Vo, CarGurus, Inc., 1001 Boylston Street, 16th Floor, Boston, MA 02115; copyright@cargurus.com; 617-315-4900.
- Trademarks.
Trademarks of Company may be included within the Service. All trademarks, logos and service marks found on the Service are the property of Company or other third parties. Users are not permitted to use any Company Marks without the prior written consent of Company or the third party that owns the respective mark.
- Contact Information.
The Service is offered by Company, located at 1001 Boylston Street, 16th Floor, Boston, Massachusetts 02115.
- Survival.
Sections 2 (other than 2b), 3, 4, 6, 7, 8, 9, 10, and 13–21 will survive any termination of these Terms or your account.
- DISPUTE RESOLUTION — MANDATORY ARBITRATION AND CLASS ACTION WAIVER.
MOST CUSTOMER CONCERNS CAN BE RESOLVED QUICKLY AND TO THE CUSTOMER'S SATISFACTION BY CONTACTING US. IN THE UNLIKELY EVENT THAT OUR CUSTOMER SERVICE DEPARTMENT IS UNABLE TO RESOLVE YOUR CONCERNS, WE EACH AGREE TO RESOLVE DISPUTES OR CLAIMS THROUGH BINDING ARBITRATION OR SMALL CLAIMS COURT, INSTEAD OF IN COURTS OF GENERAL JURISDICTION TO THE FULLEST EXTENT PERMITTED BY LAW. ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS. CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS OR REPRESENTATIVE ARBITRATIONS ARE NOT PERMITTED.
- Notice of Claim. A party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute to: CarGurus, Inc., 1001 Boylston Street, 16th Floor, Boston, MA 02115, Attention: Legal.
- Arbitration Rules. The arbitration will be administered by the AAA. The arbitration shall be governed by the laws of the State of Massachusetts.
- No Class Action Matters. We each agree that we shall bring any Dispute against the other in our respective individual capacities and not as a plaintiff or class member in any purported class, consolidated or representative proceeding.
- Choice of Law and Forum. If for any reason a Dispute proceeds in court: (a) any such Dispute may only be instituted in a state or federal court located in Middlesex County, Massachusetts; (b) both parties consent to the exclusive personal jurisdiction and venue of such courts; and (c) the laws of the Commonwealth of Massachusetts will govern this Agreement and any Disputes.
- Miscellaneous.
These Terms, together with the Privacy Policy and Guidelines, are the entire agreement between the parties on the subject matter hereof. The relationship of the parties hereunder is that of independent contractors, and these Terms will not be construed to imply that either party is the agent, employee, or joint venturer of the other. These Terms will be governed by the laws of Massachusetts, without regard to its conflict of laws principles. YOU AGREE THAT ANY CAUSE OF ACTION BROUGHT BY YOU ARISING OUT OF OR RELATED TO THE SERVICE MUST COMMENCE WITHIN ONE YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.