We have had a long previous relationship in which no pressure to buy was put on my family, however information was always made available regarding new models, promotions, events and other important details. When it was time to trade in my previous volvo the dealership still put no pressure on me, but helped me to choose the perfect car for my growing family and budgetary needs. They took their time with me and I was able to find exactly what I wanted. I always dealt with the same dealer who was respectful and attentive.