At Carmax I found a car I liked very quickly. They had a good selection of cars in my price range. The staff was really friendly and helpful and made the experience very easy going. Additionally, they also gave me a fair price when selling my old car. After a few test drives, I settled on a car and was driving it home that very day. I love my new car and I'm totally satisfied with the entire experience.

The dealership had a salesman who gave us inaccurate and incomplete information. When it was brought to their attention, their sales manager took over and made us feel welcome and he rectified the situation. They terminated the salesman who tried to take our information to do a private deal unrelated to our car purchase. They fulfilled all the promises made by the salesman that were not originally included in the cost of the car but we were told were. They gave us hundreds of dollars worth of extras including maintenance that wasn't covered to make up for the behavior of their salesman. We will continue to use this dealership for all our future car purchases.