2020 Kia Sorento Review
  • Car Review

2020 Kia Sorento Review

By Autolist Editorial | October 5, 2020

Quick Facts:

Pros:

  • Intuitive interior design.
  • Standard seating for seven.
  • Stellar crash-test ratings.
  • Aggressive pricing with generous standard equipment.

Cons:

  • The base engine is underpowered.
  • Third-row seat is cramped and leaves little cargo room.
  • Missing some safety features.
  • Limited ability to add options.

Vehicle Type: A four-door, three-row midsize SUV.

Price Range: From $28,110 to $43,010, including destination.

Powertrain: A 185-horsepower, 2.4-liter four-cylinder engine with a six-speed automatic and front-wheel-drive. All-wheel-drive is available.

A 290-horsepower, 3.3-liter V6 engine with an eight-speed automatic and front-wheel-drive is optional. All-wheel-drive is available.

More Photos

See more 2020 Kia Sorento photos here.


Overview:

2020-kia-sorento-overview-image

The 2020 Kia Sorento has been an established part of Kia’s lineup for two decades. Until recently, it was the company’s largest SUV and the go-to for its customers who demanded three rows of seats. Yet even as this current model ages, it’s a worthy opponent to the numerous similarly-sized rivals that have stormed onto the scene in recent years. With two engine choices and generous equipment levels at very reasonable prices, it’s still a formidable competitor.

Now that the larger Kia Telluride competes squarely with the big three-row SUVs, the Sorento is sort of recast as a rival to two-row midsize models that include the Buick Envision, Chevrolet Blazer, Ford Edge, Honda Passport, Hyundai Santa Fe, Jeep Grand Cherokee, Nissan Murano, Subaru Outback, and Volkswagen Atlas Cross Sport.

For 2020, the Sorento gets a revised front end with new bumpers and lights, and also picks up some new taillight and rear bumper designs. The S and EX trim levels have been added, both with standard V6 engines.

The 2020 Sorento is available with two engines and in five trim levels. A new Sorento will go on sale for 2021.

Overall Score: 7/10


Safety Features: 7/10

2020-kia-sorento-safety-image

In National Highway Transportation Safety Administration (NHTSA) tests, the 2020 Kia Sorento earned a five-star overall test rating, the top score. The Insurance Institute for Highway Safety (IIHS) awarded the Sorento its 2020 Top Safety Pick award for overall testing, the second-highest honor, performing well in all crash tests and collision avoidance measures with optional equipment.

Forward collision warning and automatic emergency braking are available on the Sorento, but only on the top three trim levels. The four-cylinder LX has forward collision warning as an option, but not the automatic braking. The Sorento’s competitors largely offer automatic emergency braking across the board, and many make it standard.

Adaptive cruise control, blind-spot monitoring, and rear cross-traffic alert are standard, while lane-keeping assist and rear parking sensors are standard on EX and SX trim levels.


Value: 8/10

2020-kia-sorento-value-image

A Sorento L starts around $28,000 and comes reasonably well-equipped with alloy wheels, adaptive cruise control, and Apple CarPlay and Android Auto compatibility. Stepping up to an LX with the optional Convenience Package, however, adds a power driver’s seat, dual-zone automatic climate control, heated front seats, and forward-collision warning for around $31,000 – an excellent value for a three-row SUV, even if it’s a four-cylinder model.

All-wheel-drive is an $1,800 option on the LX, but unavailable on the L.

Most Sorento buyers are likely to go with a V6, however. And at even around $34,000, the Sorento S is very well equipped against its rivals. But the top-level SX at less than $44,000 has more features and better finishes than some of its rivals do at $50,000. Apart from the low-priced Subaru Outback XT, most similarly-equipped Sorento SX rivals push $50,000


Tech Features: 7/10

2020-kia-sorento-tech-image

All Sorento models use a touchscreen infotainment system with Apple CarPlay and Android Auto compatibility. The seven-inch screen is one of the most responsive available and the infotainment system itself is one of the best in the business. Physical buttons and knobs in close proximity make finding commonly used functions even easier, unlike other vehicles in this class that put too many functions in the touchscreen. Even though only the top SX model gets a larger 8-inch touchscreen and built-in navigation, the base unit is mostly adequate.

It doesn’t compete with the Outback’s 11-inch vertical touchscreen, but that system makes both media and climate controls more difficult to use and its processor isn’t as sophisticated.

Other technology, aside from the driver assistance systems, include an electronic parking brake with auto-hold functions on EX and SX trims, as well as a driver attention monitor that can detect when the driver’s inputs have become lax or sloppy and it suggests stopping for a break. While the available power liftgate also includes hands-free operation and can be programmed for height, it comes only on EX and SX models. Only the top SX gets a wireless smartphone charging pad, too. Newer rivals are democratizing these features more of these newer features.


Practicality: 7/10

2020-kia-sorento-practicality-image

All Sorento models come with three rows of seats for up to seven passengers, unheard of in this class. That’s partly because the Sorento precedes the new Telluride, which is a more appropriately-sized model for the likes of the Honda Pilot and Subaru Ascent. While the third-row seat in the Sorento may even be a tight fit for kids, it’s best viewed as an emergency seat that can take two more kids in a pinch. The second row, however, is much more usable.

It slides back and forth, as well as splits into three sections with a 40/20/40 arrangement, rather than the typical 60/40. That allows long items such as skis or snowboards to fit inside and still allow room for two passengers in the rear.

At a maximum of 73 cubic feet of space, the Sorento skews towards the roomier end of this class, larger than the Ford Edge and Jeep Grand Cherokee and about what the Subaru Outback and VW Atlas Cross Sport can accommodate. It really only pales compared to the massive Honda Passport, which is an outlier among midsize SUVs.

The Sorento has a maximum towing capacity of up to 5,000 pounds when properly equipped. That’s about where most of the class stands, with the Blazer, Passport, and Atlas Cross Sport in that ballpark. The Ford Edge and Subaru Outback are at 3,500, and the Nissan Murano way back at 1,500. Only the Jeep Grand Cherokee, with its optional -- and massive -- V8 engine, can pull more than 7,000 pounds.


Styling & Design: 7/10

2020-kia-sorento-styling-image

Kia gave the Sorento some nips and tucks for 2020, but the basic shape has been around for a few years, and a new model is coming for 2021. But it still looks relatively fresh, thanks to tweaks to the lights, grille, and wheels. L and LX models run on comparatively small 17-inch alloy wheels, while S and EX models get 19-inch wheels with black trim. The SX is more refined with a body-colored treatment and large wheels, too.

Similarly, the interior on the more basic models is adequate but doesn’t offer much in the way of detail flourishes. The SX, however, has excellent materials and supple leather upholstery that wouldn’t look out of place in some compact luxury SUVs.

Most people should be happy with the amount of storage space inside the vehicle, but it’s the ease of use of the controls that will please everyone. Buttons and knobs are large and clearly marked, and they’re all in the center of the dash in a way that isn’t overwhelming. One design oddity is that access to the third row of seats is only possible by sliding the right-side of the second row forward for a small passage. It isn’t possible on the left side, which is worth noting when attaching a child seat.


Driving Experience: 6/10

2020-kia-sorento-driving-image

The Sorento L and LX models use a 185-horsepower 2.4-liter four-cylinder engine and a six-speed automatic. Many compact SUVs have more standard horsepower, as well as transmission with more gears. That immediately puts the midsize Sorento at a disadvantage, and it shows. Even though the Buick Envision, Chevy Blazer, Hyundai Santa Fe, and Subaru Outback also have four-cylinders without turbochargers as standard equipment, the Sorento is slow in terms of acceleration, although it’s likely adequate for city driving. Those looking for a burst of power, however, may be irritated by its lack of response.

Most Sorento buyers will likely find their way to one of the V6 models. The 290-horsepower 3.3-liter V6 is a marvel compared to the four-cylinder. And it’s smooth in general, sizing up well against the V6-powered Honda Passport, Jeep Grand Cherokee, Nissan Murano, and VW Atlas Cross Sport. In fact, the Sorento has more power than all of them, save for the Jeep. But the Grand Cherokee’s added weight hinders it unless you go for the massive 5.7-liter V8 option.

Like most SUVs of this type, the Sorento doesn’t exactly engage the driver. Steering and handling are just average, and even the new Hyundai Santa Fe shows where the Sorento falls behind. It also doesn’t exactly smother the bumps in the way the Nissan Murano does. Even more worryingly, the physically larger Atlas Cross Sport manages to handle more securely and feel a little smaller than the Sorento in the corners.


Fuel Efficiency: 6/10

2020-kia-sorento-fuel-image

The Sorento with the four-cylinder engine and front-wheel-drive is rated at 22 mpg city, 29 highway, and 25 highway, according to the Environmental Protection Agency (EPA). All-wheel-drive versions are rated at 21 city, 26 highway, and 23 highway. V6 models with front-wheel-drive receive fuel economy estimates of 19 mpg city, 26 highway, and 22 combined, while adding AWD drops that to 18 city, 24 highway, and 20 combined.

Without a three-row rival in this class, the Sorento does okay among some two-row rivals such as the Honda Passport, Jeep Grand Cherokee, and Volkswagen Atlas Cross Sport, which in V6 form are slightly less efficient. The Subaru Outback, however, is significantly more efficient at up to 29 mpg combined, even though both of its engine options are less powerful than the Sorento’s. But even the Ford Edge and its more powerful turbo V6 is more efficient than an all-wheel-drive V6 Sorento. And the Sorento V6 isn’t any more efficient than the much larger Telluride, so fuel economy is not this vehicle’s strength.


What’s it Going to Cost Me?

2020-kia-sorento-cost-image

The 2020 Kia Sorento is from $28,110 and goes up to $43,010, including the $1,120 destination fee. The Sorento is available in five trim levels. Apart from certain packages, Kia doesn’t offer any options, only dealer-installed accessories.

The base Sorento L starts from $28,110. Standard features include a 185-horsepower, 2.4-liter four-cylinder engine, six-speed automatic transmission, front-wheel-drive, 17-inch alloy wheels, auto on/off headlamps, rear privacy glass, tilt-and-telescoping steering wheel, stain and odor-resistant cloth upholstery, 40/20/40 split-folding second-row seats, 50/50 split-folding third-row seat, a 7-inch infotainment touchscreen display with Android Auto and Apple CarPlay compatibility, six-speaker audio system, USB port, three 12-volt outlets, trip computer with instrument panel display, Bluetooth, steering wheel-mounted audio and phone controls, and adaptive cruise control with low-speed follow.

The Sorento LX starts from $29,210 MSRP. It adds to the L blind-spot monitoring, rear cross-traffic alert, seatback pockets on the front seats, one-touch up and down operation for all power windows, and two USB charging ports. All-wheel-drive is optional.

The Convenience Package for the LX adds a 10-way power driver’s seat and lumbar support adjustment, dual-zone automatic climate control, heated front seats, leather-wrapped steering wheel and shift knob, roof rails, rear parking sensors, and forward-collision warning.

The Sorento S V6 starts from $34,310 MSRP. It adds a 290-horsepower, 3.3-liter V6, eight-speed automatic transmission, 19-inch alloy wheels, third-row climate controls, active blind-spot warning, automatic emergency braking with forward-collision warning, gloss black exterior mirror caps with integrated turn signals, heated front seats, leather-wrapped steering wheel and shift knob, black-finished roof rails, rear parking sensors, rear cross-traffic alert with emergency braking, and keyless entry with push-button start. All-wheel-drive is available.

The Sorento EX starts from $36,610 and includes a driver attention warning system, automatic emergency braking with pedestrian detection, gloss black front grille, LED interior lighting, lane departure warning, lane-keep assist, leather upholstery, silver-finished roof rails, a panoramic sunroof with a power sunshade, hands-free power liftgate with programmable height, front fog lights, adaptive cruise control with stop-and-go assist, and a 7-inch TFT driver information display with trip computer. All-wheel-drive is optional.

The Sorento SX starts from $41,210. The top-line Sorento adds to the EX’s equipment with a 14-way power driver’s seat with four-way power-adjustable lumbar support, memory settings for the driver’s seat, silver 19-inch wheels, metallic front grille, 10-speaker Harman Kardon audio system, LED taillights, chrome bumper trim, front parking sensors, power-folding exterior mirrors with reverse tilt-down, surround-view camera, wireless charging pad, and an 8-inch touchscreen display with a built-in navigation system and voice commands. All-wheel-drive is optional.


More Photos

See more 2020 Kia Sorento photos here.