The dealership has a user-friendly website that allowed me to search for vehicles prior to going to the dealership. When I selected a vehicle that I was interested in, the dealership was willing to hold the vehicle for me until I was able to get there to test drive it. The salesperson was informative and professional; he was not pushy or aggressive thus I felt comfortable during the buying process. The salesperson worked with me cooperatively to determine a price that was fair for both of us. Prior to the final purchase, I contacted a friend who is a car dealer in a different city and asked him to check the price to see if it was fair, and he told me that I was being offered a very fair price. The dealership mails and emails coupons for sales on maintenance services and has a customer loyalty program which allows me to earn free oil changes.