Chevrolet Suburban Usados en Venta en Baton Rouge, LA

This is the 3rd vehicle I have purchased from this dealership. Up until two weeks ago I would have said they were great. They kept calling me with offers. The lady said she could get me in a newer car for less than I pay now and give me good money on my trade in which is the last car I got there. I decided to stop in one day and check out what they had to offer. They only showed me one car and kept trying to sell me on it. When I asked about notes he said it would run me 100 more than I currently paid. They wanted to give me thousands less for my trade in than it was worth. They only wanted to give me the exact amount I needed down and add the rest of what I currently owed onto my new note. I said no thanks I cannot afford that. He kept pushing and wanted me to fill out a credit app to try to lower the note. I told him no thank you. He started to ask me random questions and I realized he was filling out app for me against my wishes! I asked to be excused and called my husband for help. He came in and they tried to give him the details. He asked for numbers and they told him. He asked if that was the best they could do and they said yes. They guy kept trying to give him details and just didn't seem to understand that no matter what he said if the deal was the same it was a no. He them told them it wouldn't work and they were going to look around first and may be back. The guy got agitated and commented "But we've already spend over an hour with her on this!" as if I HAD to purchase the car. He asked for my keys to leave and the guy avoided them over several times. When my husband got mad the another guy stepped in giving him the keys. They kept saying he wouldn't find anything better and trying to persuade him. he got mad and we left and said we may be back. The guy proceeded to follow us outside and tell us how rude we were. My husband told him he needs to learn customer service. the guy yelled at him and flipped him off. It was a horrible experience! I don't know that I will ever go car shopping again. The guy was nice until he wasn't selling.

My mother bought a used 2009 Honda Civic from this dealership for a price slightly under the Blue Book value. That car is a wonderful vehicle! It is by far the smoothest running vehicle I've ever been in and it has never had a problem, and of course it came with all of the bells and whistles that you'd expect from a relatively new vehicle. The people who work there are all very nice and helpful people who are happy to accommodate and try to find a car that works for you.

The salesperson as very professional, but not pushy toward me for making a sale. As a matter of fact he was more interested in my having knowledge for the car I was interested in. Said to us if you have any more questions I be at my desk or on the sales floor and will more than happy to continue to assist you in any means necessary. This was very impressive to me.