The car was certified preowned and came with a great warranty. The staff was friendly and willing to help me work out a deal on financing. They are always willing to fix the car and do the maintenance for free (tires, oil, etc.) to keep my car in top shop. I bring my records of purchase and maintenance with me. I have had a few good years out of it, it's still perfect, and I expect to get more life out of it in the future.