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700 Ford Escape results

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Ford Escape Burgaw, NC OWNER RATINGS & REVIEWS

Owner Reviews
2.5
2 Reviews
5 star
0%
4 star
0%
3 star
50%
2 star
50%
1 star
0%
Overall
2.5
Value
3.0
Style
4.0
Performance
2.5
Comfort
4.0
Fuel Economy
3.5
Reliability
2.5
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48360, Michigan
2.0
Thankful.
The Ford Escape itself is a wonderful vehicle. I, unfortunately, bought a bad vehicle from a horrible dealer. The SUV brand and type is a fantastic car and would totally recommend it; however, my actual vehicle has had many issues with it which is why I've given it a bad rating above. The vehicle itself is not oversized, making it easy to get in and out of a parking spot but is big enough to hold everything I need. From car seats, animals, groceries, summer beach items, you name it and we've been able to fit in it. The side airbags make it nice to know we are a little more protected. The latch system is fantastic when picking up my young niece and nephew and needing their car seats. I do wish the engine was a little faster as it takes a bit for the car to get moving when stopped at a light. My last Escape was super faster and had a better engine so this new one is a bit disappointing.
Louisville, Kentucky
3.0
Reliable vehicle with some flaws.
Vehicle has nearly made it to 200,000 miles with few mechanical problems. I have yet to be stranded or not been able to make it to my destination in bad weather or driving conditions. I have had to invest little money beyond the initial purchase price, and have never feared for my safety on the road. I feel my vehicle can withstand many road conditions, and will continue to serve me well until I decide to upgrade. The backseat is roomy, the trunk is large, and leg room is no issue. The vehicle sits up high, and makes me feel secure. I have yet to be in an accident, but have no doubt my car would protect me. While I have had much good to say, there is some bad. the door sensors, or mechanisms that detect if the door is secure are broken. The sensor is unable to be replaced by Ford, and they report no longer making that sensor. My door ajar light beeps constantly while driving, and the alarm will sound at night due to the car believing a door is open, when indeed is closed. My lights will also come on for this reason. While my car has performed well, this flaw, and obvious known issue since Ford will not release the part, has made me reluctant to refer others to this car. The beeping and lights have annoyed me beyond belief, and I can only hope I can get it fixed at some point.

Burgaw, NC DEALER RATINGS & REVIEWS

Dealer Reviews
3.0
1 Reviews
5 star
0%
4 star
0%
3 star
100%
2 star
0%
1 star
0%
Pricing
0.0
Service
3.0
Helpfulness
0.0
Responsiveness
3.0
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Daniel
Daniel
Hickory, North Carolina
Cloninger Ford Hickory
2011 Ford 965
Dealership is nice and clean, new building, lots of cars on the lot to choose from and they can easily find more. Staff was rather pressuring though, and the service department seems sub-par, but the dealership as a whole is nice.
Overall
3.0
Facility
5.0
Process
3.0
Service
3.0