Used Nissan Rogue for Sale in Richmond, VA

My car salesman let me take as much time as I needed to make the decision I needed. I was not pressured or coerced in any way. I visited other dealerships in the area and had TERRIBLE experiences at all of them who employed extreme tactics (like keeping my keys hostage while they pushed numbers on me). This dealership was low pressure and that ultimately won my business. The atmosphere is calm and nice and when I went back, maybe about a month later, the guy who sold me the car still knew my name, followed up with questions on how I liked the car, and pointed me to the person I had to talk to in the business office. Very professional and I would recommend starting here. If I am still in the area when I decide to trade or purchase again, this is where I will start my search.

I did not have the best experience with First Team. I was shopping for a used vehicle for my child and the process was very tedious. I was at the dealership for over three hours waiting for paperwork and when I got to speak with the finance person the details were still incorrect. The salesman also promised me a couple of extras that he would deliver with the vehicle and he did not. I have also used the maintenance department many times in the past and felt overcharged and like I got the runaround.