They had exactly the car that I was looking for with the exact upgrades I wanted on it. I was there on the last day of a promotion and wanted to buy the car immediately. We were there until very late that night. We traded in 2 cars and even got to drive the Highlander home that night. The sales people did not try to talk us into anything and when they needed to add one thing to the car they provided me with a rental and a second full tank of gas for the new car for the inconvenience.