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165 Ford Fusion results

Ford Fusion Charlotte, NC OWNER RATINGS & REVIEWS

Owner Reviews
3.0
2 Reviews
5 star
0%
4 star
0%
3 star
100%
2 star
0%
1 star
0%
Overall
3.0
Value
2.5
Style
4.0
Performance
2.5
Comfort
4.0
Fuel Economy
3.0
Reliability
2.0
Write a review
John
John
Millers Creek, North Carolina
3.0
Unreliable and unsafe
I like the way it looks, but it drives horribly. The transmission has been awful since day one. It changes gears extra hard and throws the car forward randomly. It always has recalls. Has left me stranded and has been in the shop three times in the last five years.
Gregory
Gregory
Charlotte, North Carolina
3.0
Love/hate
I had the 2013 model, and we choose to stay with the same brand and model. We hoped a lot of the prior issues had been fixed.

Charlotte, NC DEALER RATINGS & REVIEWS

Dealer Reviews
2.0
1 Reviews
5 star
0%
4 star
0%
3 star
0%
2 star
100%
1 star
0%
Pricing
3.0
Service
4.0
Helpfulness
3.0
Responsiveness
1.0
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AAC
AAC
Charlotte, North Carolina
Performance Ford Lincoln Charlotte
2015 Ford 965
It wasn't so great. The salesman and finance agent gave us the run-around with what documentation was needed on our part and what needed to be signed. My husband had to make a return trip because they forgot some paper work that was needed. It was an unnecessarily long process and inefficient. We bought the car despite the experience.
Overall
2.0
Facility
4.0
Process
1.0
Service
4.0