The quality of this vehicle is poor. The fabric on the seats frayed within 6 months of owning this brand new vehicle. I have also had electrical issues with this vehicle since 3 months after purchase; this includes Bluetooth connectivity and the buttons on the steering wheel not functioning. About 1 year after purchase, the fan motor stopped working for the air conditioning/heating system which I had to leave it at the dealer for over a day. The factory tires only last up to 30,000 miles which I think is a rip off and after 6 months of owning the vehicle they actually came apart and started leaking air which required a replacement. There have been so many recalls with this vehicle, at least one every year including the fan motor I had replaced and numerous belts in the engine. I do like how the vehicle looks, it has a very modern and unique front end and I love the color which is a graphite gray. It is not too big and has just enough space to function. Mechanically it runs okay. It makes strange noises but it still drives. I wish it got better fuel mileage and I think this vehicle was over-priced at $28,000.

We purchased this vehicle when we had a new baby and needed to accommodate a stroller and car seat on a regular basis. We traded in a new Mitsubishi Eclipse. My husband wasn't pleased with the change, but this vehicle has been a blessing for our family. We have, in the past, been able to fit both adults, the baby and our older daughter along with three of her friends in the vehicle. It's spacious enough for us to take on an extended vacation as well as comfortable to drive for a long period of time. I use this vehicle to get around town everyday and run errands or go to work and I like the gas mileage a lot. It came with a backup camera which was a huge upgrade for me and has made life a lot easier. It also had a great sound system installed which is nice for the rare occasions I leave the kids at home. We live in Florida, so it's very hot and the sun roof doesn't get tons of use, however it's a nice feature for the odd cool day. We also got the optional third row and if we had to do it again we would probably leave that out for the extra space provided in other models. (We wouldn't have fit all the teenagers without it though.) My biggest complaint is the expense of the size of tire they chose to put on it. It's 3 times more than the last vehicle I owned. Other issues we have had is that installing the car seat in a rear-facing orientation has led to the seat being ruined by the baby's shoes. There was really nothing we could safely do to protect the seat and baby at the same time.

I did a lot of research before buying this vehicle. Two things that were essential to me were the safety record and the warranty. The Mitsubishi had one of the longest warranties on the market and it ranked high in regards to safety so it was a no brainer to look at this vehicle first. As soon as I test drove it, I knew it was for me. It had a lot of pep for a 4 cylinder. In addition, it was comfortable, had a smooth ride, did not have too many bells and whistles & we had a dealer very close to my home and gave us the exact deal we wanted without any pressure. It was an easy process overall and I am thrilled. I drive my vehicles for many years and have no doubt that this vehicle will last me as long as I need it to. I took my first long road trip in it a few months ago and loved how versatile it was. I folded down the seats for my storage room in the back and even noticed a spot on the floor where you could hide valuables if you needed to. Turned out to be a great SUV for travel. Recently, I had to go in for my first oil change and was shocked when I popped in and they took me on the spot, I only had to wait about 45 minutes. All in all, I would highly recommend checking out the Outlander or the Outlander Sport, they really are great vehicles.