11 Volkswagen Passat results
2002 Volkswagen Passat OWNER RATINGS & REVIEWS
Regretful Owner
Four Corners, Montana
Only if you are really rich and love headaches!
We purchased this car to replace one that was lost due to an accident (someone ran a red light and T-boned into us). I can honestly say this is the worst car we have ever owned. We were the second owners and now understand why the first put so few miles on it (12 year old car with only 100K miles... you would think that was a good sign). So to start: It requires special oil because it runs at a higher temperature. This is fine. However, this also causes it to develop sediment in the heating system, causing the heater core to back up. The previous owner had a new heater core put in shortly before selling (haha, maybe this was why?). Within 6 months it was backed up and we had to take it in to have it back flushed... during a Montana winter. Yeah, that was fun. That has become a routine maintenance item, every 6-8 months having it back flushed to remove the sediment from the heater core. This is about ~$400. One of the windows has stopped working. The passenger seat heater did not work when we purchased it. There was a little burn hole in the driver's seat that we always assumed was a cigarette burn... come to find out that was not a cigarette burn, but where the element for the seat warmers was over-heating, sparking, and burning a hole in the seat. When it finally burned through, my husband saw the sparks. Needless to say we never used that seat heater again... so no heater, no seat warmer.
Edwin
Raleigh, North Carolina
Best car I have owned
The car has a very stylish exterior to it while also having a comfortable and sturdy interior. I have had the car for about eight years and the interior of the car is still exceptional even through regular wear and tear of everyday life. I have never had an issue with any of the main electronic elements of the car such as the stereo or the heated seats.
Sam
Kingstowne, Virginia
I love this car so much, I will drive it until it dies.
I just hit 197k miles in this station wagon--I have put 120k on it since I bought it 12 years ago. I love it. It has so many small thoughtful features that I didn't know I wanted but will miss when I have to move on to another vehicle (though I intend to drive this one as long as I possibly can). The fuel economy is excellent, and it is well laid out. The styling is beautiful inside and out, it is comfortable and intuitive to drive, handles well in all conditions, and it is quiet and smooth. The interior has held up beautifully to a lot of abuse, and all of the little gadgets continue to function. I am of average height for a woman, and I can actually sleep comfortably in the cargo bay, using the tonnoeau for privacy--I have had many excellent naps in the back of my car this way. The exterior has also held up well, for the most part (windshield is a little hazy now and there are some paint chips here and there), and components have lasted a respectable amount of time--to date, I have not had to replace anything too quickly. I have owned four cars in my life, and this one is by far my favorite. I will be sad when I have to get a new one.
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