Used Cars for Sale in Detroit, MI

The people were trying to help you. They weren't just trying to make a sale. They were interested in what the customer was looking for and providing good recommendations without promoting ridiculous and expensive additives. The team members were helpful, provided refreshments and were timely. They also provide car services and set that up for you for no additional cost.

I liked this car dealership because they had pictures of all of their cars posted on their website with complete information and details related to each vehicle. When I called to discuss the car I was interested in purchasing, the staff was extremely friendly and accommodating in regards to setting up additional times to call me, based on my work schedule. They were very flexible when it came to visiting the dealership and looking at the vehicle. I live far away but they offered to stay open a little bit later on the certain day I was interested in coming, because traffic can be unpredictable. They answered all of my questions and called me a few days later to ask how everything was going with the car.

Our relationship with our dealer makes this dealership the best. He is a nice, personable guy who is trustworthy and doesn't try to swindle us. He knows what we like in a car and answers our questions honestly-- for example we also considered a Ford Escape and I was worried about all the recalls and if the car was really safe, and he said that it really probably wasn't the best car for me. He will go out of his way to find us the cheapest car he can and doesn't try to get us to pay too much.

This dealership makes you feel welcome from the moment you walk in. There is someone there to greet you and find you a sales person. They have a very nice, comfortable waiting area, with chair that have swing desktops, chairs that don't and couches. In this area you can also get coffee, water, hot chocolate and popcorn while you wait. The sales staff is professional and thoughtful. They greet you quickly and help you find just what you're looking for and go the extra mile.

This dealer has a great reputation in the community. Russ is very helpful, fair, pleasant, and polite. Russ and his staff are always willing to help the customer, in any way necessary. They are very friendly and fast when purchasing a vehicle. They made our transition go very smooth. I would recommend this dealer to anyone. They have a lot of cars on the lot at all times.

I previously knew the owner through my father. i bought the car during cash for clunkers and they made it really easy to buy. Everyone was friendly. They took my old car and helped my get everything out of it before it was donated. My new car was in great condition and had that new car smel.